Contact our friendly, knowledgeable staff for answers to any of your questions:
1. Browse Frequently Asked Questions
The
FAQs are
continually being updated. Search them for answers to some
of the most common questions.
2. Free Email
Support.
We offer free email
support, please direct any question to
support
@pcicBackup.com
3. Free Business Hour Phone Support.
9AM - 6PM EST, Monday - Friday
Phone: (866) 925-8037
Phone: (201) 873-6722
4. Remote
Support:
Contact our support team first by e-mail or by phone to
determine the nature of the problem.
Once you are on the phone with a member of our support team,
you will be directed back to this page to initiate the
screen-sharing session.
By entering your name and email address below you will be
downloading and executing the remote support software on
your server/PC. By doing so you are requesting support from one of
our technicians. Upon completion of the session, the remote
control agent will be completely removed from your computer.
No remote access will be capable until you execute this page
again. Upon submitting your request, you may see a pop up
window that is asking for you to O.K. the software
installation. Click O.K. to that message.
