Our continued success depends on our ability to satisfy you, our customer.

Reliable support and training are the cornerstones of PCIC's business philosophy. Providing you with an ongoing sense of support and security is a central part of building a strong relationship. Contact our friendly, knowledgeable staff for answers to any of your questions:

1. Free Email Support.

We offer free email support, please direct any question to support@pcicBackup.com

2. Free Business Hour Phone Support.

9AM - 6PM EST, Monday - Friday
Phone: (866) 925-8037
Phone: (201) 731-5266

3. Remote Support:

Contact our support team first by e-mail or by phone to determine the nature of the problem. Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the screen-sharing session. By entering your name and email address below you will be downloading and executing the remote support software on your server/PC. By doing so you are requesting support from one of our technicians.

Upon completion of the session no remote access will be capable until you execute the remote access again.

You may see a pop up window that is asking for you to O.K. the software installation. Click O.K. to that message.

	Name:* Email Address:* Please fill out the field above, click the button and choose the agent to proceed.